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coverage gone after

  • September 20, 2024
  • 1 reply
  • 19 views

Nico El-marsafi
Community Member

I had a outstanding payment which had been paid however my coverage has not been returned 

1 reply

Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8175 replies
  • September 24, 2024

Hi @Nico El-marsafi,

Welcome to the Community!

Once payment is made it can take 2-24 hours for services to resume.

It’s always worth restarting the handset as this can refresh everything.

If you are still having issues please contact our Live Chat Team.

 

Kash