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data

  • July 3, 2024
  • 1 reply
  • 27 views

Tom Fairbrother
Community Member

I have been with ID for around 9months now and switched from EE but over the last 2/3 months my data coverage has been awful it always says I have 3/4bars of 4g but it never works, I work outside and I always need to use data for several things but it never seems to work

Best answer by Kash

Hi @Tom Fairbrother,

Welcome to the Community!

Have you checked your coverage and network status at the link below:

https://www.idmobile.co.uk/help-and-advice/coverage#coverage-info

It may also be worth testing the SIM in a different handset and also a replacement SIM.

Please let us know how you get on and we can assist your further.

 

Kash

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8083 replies
  • Answer
  • July 16, 2024

Hi @Tom Fairbrother,

Welcome to the Community!

Have you checked your coverage and network status at the link below:

https://www.idmobile.co.uk/help-and-advice/coverage#coverage-info

It may also be worth testing the SIM in a different handset and also a replacement SIM.

Please let us know how you get on and we can assist your further.

 

Kash