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Question

Data is awful


Amina96
Community Member

Data is awful, if i knew it was this bad I would go back to my old provider. Very slow.

2 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • 2834 replies
  • May 4, 2025

You have up to 30 days to test things out, and you can cancel penalty-free if you’re unhappy. 


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3801 replies
  • May 5, 2025

Hey there ​@Amina96, we’re very sorry to hear that. What phone do you have and what’s your full postcode please?

 

Have you tried resetting network settings?

 

When did you order with us and where from directly?

 

Thanks,

Tyler