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Data Roaming in Europe

  • January 24, 2025
  • 1 reply
  • 86 views

I pay £7 per month for my plan which I thought included data roaming whilst on holiday in Europe but that wasn’t the case because I was unable to send or receive calls. Does this mean I’ll have to buy additional ability for me to use data roaming whilst in the Mediterranean next week ?

Best answer by Tyler

Hey there ​@She Alan, sorry to hear that.

 

Where did you go in Europe please?

 

For roaming in the Mediterranean, you’ll need to increase your bill cap via the iD Mobile app/website, to allow for charges to go through:

 

You can find out charges here:

 

https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges

 

Thanks,

Tyler

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Tyler
iD Mobile Employee
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  • iD Mobile Employee
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  • Answer
  • January 25, 2025

Hey there ​@She Alan, sorry to hear that.

 

Where did you go in Europe please?

 

For roaming in the Mediterranean, you’ll need to increase your bill cap via the iD Mobile app/website, to allow for charges to go through:

 

You can find out charges here:

 

https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges

 

Thanks,

Tyler