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Dialling an 0345 number

  • July 31, 2024
  • 1 reply
  • 303 views

Rosie Marketp
Community Member

I’ve tried dialling two 0345 numbers today 31/7 but the phone gives out a single tone noise.

1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1846 replies
  • August 5, 2024

Hey @Rosie Marketp,

It’s like your Bill Cap blocking the call as it’s a Premium Rate Number. You can find out how to change your Bill Cap here, but do note you may incur additional charges:

Thanks.