download festival for 3 days no signal in donnington | iD Mobile Community
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Question

download festival for 3 days no signal in donnington

  • July 27, 2025
  • 5 replies
  • 37 views

Attended download festival this year and had no signal for 3 days. Fine at hotel in Nottingham. However ever since going with ID I have to use WiFi calling in Dollar central Scotland where ID say the signal should be fine. Will 100% leave ID at end of my contract. Why is the service so poor?

5 replies

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • July 28, 2025

Hi ​@Stevebeirne,

Welcome to the Community!

Sorry to hear about the issues with your coverage. It sounds like there would likely be congestion at the mast which is what has caused the coverage issue at the festival.

I would advise checking the link below for assistance with checking issues in your area.

 

Kash


  • Author
  • New Contributor
  • July 28, 2025

Hi kash m, thanks for your response. In what way does that help me use my phone at download?


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • July 29, 2025

Hi ​@Stevebeirne 

 

Unfortunately it wouldn’t help you with using your phone, but would explain the issues you experienced in the area at the time.

 

Tom


  • Author
  • New Contributor
  • July 29, 2025

Hi tom, 

Again. Thanks for your response. 

I was there with friends who don't use ID and they all had decent signals. So will be leaving ID at the nearest opportunity. I've used mobile phones for a long time and ID has to be the worst supplier I've been with. I only went because it was cheaper , now I know why. 

 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 30, 2025

Hi there ​@Stevebeirne, we’re sorry to hear that and wish you all the best if you do decide to leave.

 

Thanks,

Tyler