I recently joined ID mobile but I've noticed I keep getting dropped calls at home. Initially I thought it was coz I had WiFi calling on and maybe when the WiFi signal gets weak it just drops the call but I turned that off now but I'm still getting dropped calls on 5G.
I can't find a number to call ID mobile about the issue.
Best answer by Kash
Hi
Welcome to the Community!
Is Volte enabled on your handset?
As 3G is being disabled you’ll need to enable Volte so calls can be made over 4G.
Kash
+24Hi
Welcome to the Community!
Is Volte enabled on your handset?
As 3G is being disabled you’ll need to enable Volte so calls can be made over 4G.
Kash
+24Okay
If they’re okay, you may have an issue with the handset itself, so would be eligible for an exchange if it was within the last 30 days.
Thanks.
3G/4G/5G all excellent coverage.
The network checker says they're working in the area but that's been the same message since about a month ago.
+24If there is works in the area that will affect your calls
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
