Question

excessive high data usage

  • 11 May 2024
  • 1 reply
  • 38 views

How can it be possible to use 430 gig of data in less than a month when previously in the past 25 years I have never went over 5 gig a month and use my phone the exact same as I have over the last 25 years. It is near impossible to use 430 gig using social media. My phone says I have used 1.6 gig.  My first month with id and I'm already thinking of canceling if this doesn't get sorted out. Also my phine is connected to wife for the best part of 14 hours per day   


1 reply

Userlevel 7
Badge +5

Hi @Nwohbk1976 

 

We couldn’t possibly comment on how you used that amount of data, just that it was used.

 

More data would likely be used on a 5G connection compared to a 3G or 4G connection, streaming higher quality video would use more data.

 

Tom

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