Fun out of data, topped up but still no data connection

CStobbart · 2025-07-04T12:11:47+00:00

Happily using my iPhone XR till yesterday. I had unusually run out of data on my plan so topped Confirmed with iD that all was well, checked it had been credited but an hour later will not connected to the internet. Swapped SIM to my husband’s phone same thing reset Network access. Switched on and off, rebooted… what now please. I still have plenty of text and calls available is there a short helpline number I can phone, I am in France so can’t pop into Curry’s. Can I get an eSIM ?

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