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C
New
 Contributor

Have i made a big mistake? 

This has to be the worst network I have ever experienced. My number is a week late porting over, when I make calls people are saying I'm breaking up, Internet is poor. 

Assistance is provided by customers not the network providers 

Am I doing something wrong

    2 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • 2724 replies
    • April 20, 2025

    You have ‘up to 30’ days to try out iD Mobile. If signal coverage isn’t great where you are, switch to a network that does.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2066 replies
    • April 21, 2025

    Hi ​@Craigwilliamson16 

     

    Thank you for getting in touch. 

    We are sorry to hear you are not enjoying the service. 

    Can you please confirm if you are experiencing issues in all areas?

    Did you select a date when submitting your port request?

     

    Thanks, 

     

    Natalie 

    Reply.


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