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help needed

  • March 20, 2024
  • 1 reply
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Dan has
Community Member

Hi, I have a iPhone 11 Pro that supports 5G but I don’t get it and I have just lost the ability to hotspot people 

Best answer by Lauren

Hi @Dan has, welcome to the community!

Unfortunately, the iPhone 11 range doesn’t support 5G. This is only available for the iPhone 12 range and up. 5G coverage is dependent on both the phone you’re using, as well as availability in your local area. This can be viewed via the link below:

Check your network coverage | Support | Three

-Lauren

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Lauren
iD Mobile Employee
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  • iD Mobile Employee
  • 479 replies
  • Answer
  • March 23, 2024

Hi @Dan has, welcome to the community!

Unfortunately, the iPhone 11 range doesn’t support 5G. This is only available for the iPhone 12 range and up. 5G coverage is dependent on both the phone you’re using, as well as availability in your local area. This can be viewed via the link below:

Check your network coverage | Support | Three

-Lauren