Skip to main content

Hi Tyler


Adam Hiscox
Community Member

Hello Tyler. Thank you for contacting me about my issue. The number I'm having trouble with is a normal landline number with area code. It is a medical outfit run by the NHS, so I'm quiet sure as my mother lives in the same area prefix code that it is not a premium number. I get through to the switch board and able to choose whatever number I like, but after a few rings, it's says they are either closed or unable to take my call and to leave a message. Now I know exactly what you maybe thinking, but I have called the same number simultaneously from my phone and my wife's phone, and I have not had any problems contacting them with her phone. But also, when they try to call me back after leaving a voice message, my phone never rings, just get a notification I have a voice message myself. This is the only number I have trouble with ( so far) 

2 replies

MZone
Platinum 
Contributor
Forum|alt.badge.img+22
  • Platinum 
Contributor
  • 1203 replies
  • May 15, 2025

@Tyler 


Siân
iD Mobile Employee
Forum|alt.badge.img+7
  • iD Mobile Employee
  • 1225 replies
  • May 15, 2025

Hi ​@Adam Hiscox 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

We’ll see you there.
 


Reply.