How to follow up on network issues

Bjw_surrey · 2025-04-08T17:40:36+00:00

Hi. When in the phone I'm consistently told on every call I make that it sounds like I have a bad connection. For weeks I have been checking the network status checker for my area (post code GU10) and been met with following message each time with no further detail forthcoming. How can I follow up to find out what the issue is, when it might be solved, and if I need to change networks. Thanks Error message on network checker: "We're fixing an issue in this area at the moment and aim to have things back up-and-running as soon as possible.We're sorry for any disruption this may cause and will add any further updates here."

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