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Question

I cant connect to the internet or wifi

  • April 15, 2025
  • 1 reply
  • 32 views

Gavin Patterson
Community Member

I’m currently working in Gloucester and as of yesterday, I haven’t been able to connect to the internet or WiFi.  I’m still getting notifications but when I click on them, they don’t load. Phone calls and texts still work. Anyone any ideas?

1 reply

Siân
iD Mobile Employee
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  • iD Mobile Employee
  • 672 replies
  • April 16, 2025

Hi ​@Gavin Patterson 

Sorry to hear this, it is odd that you are unable to connect to Wi-Fi as well as use data? Have you tried rebooting your handset?