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I cant connect to the internet or wifi

  • April 15, 2025
  • 1 reply
  • 49 views
Gavin Patterson
Community Member

I’m currently working in Gloucester and as of yesterday, I haven’t been able to connect to the internet or WiFi.  I’m still getting notifications but when I click on them, they don’t load. Phone calls and texts still work. Anyone any ideas?

    1 reply

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • April 16, 2025

    Hi ​@Gavin Patterson 

    Sorry to hear this, it is odd that you are unable to connect to Wi-Fi as well as use data? Have you tried rebooting your handset?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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