I have had no working phone for 5 days and no help from ID mobile

  • 14 May 2024
  • 1 reply
  • 25 views

I have been  unable to make calls for 5 days (txt and data working).  I have tried live chat 3 times and even went back to Curry's where I bought the service originally and nothing is resolved.  Has anyone else had similar problems?


1 reply

Userlevel 7
Badge +6

Hi @Christopher Norris,

Welcome to the Community!

We would first advise to check the coverage and network status at the link below to see if there are any coverage issues.

https://www.idmobile.co.uk/help-and-advice/coverage

You can also test the SIM in another handset or alternatively test a replacement SIM card.

 

Kash

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