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i have no outstanding bill but also cant make calls

  • 8 September 2024
  • 2 replies
  • 22 views

Zeynep Yanar
Community Member

I havent got an outstanding bill, however i cannot make calls or go online? 

2 replies

WelshPaul
Platinum 
Contributor
  • Platinum 
Contributor
  • 2452 replies
  • September 8, 2024

Your post is vague… If your service was restricted due to an outstanding invoice which has now been paid, your service should be restored automatically, but this can take anywhere from an hour to twenty-four hours.

Don’t want to wait? Speak to a live chat agent using the link below:

https://idmobile.co.uk/live-chat

 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7745 replies
  • September 10, 2024

Hi @Zeynep Yanar,

Welcome to the Community!

I hope that you managed to get this resolved.

If you require further assistance, please let us know.

 

Kash