Hello!I can receive calls so my new sim is definitely working but I can’t make them. To attempt to rectify the problem I have;turned my phone off & on numerous times turned the travel line off as it says ‘T’ when I try to call someone. That didn’t work so I turned it back on again

I’ve just joined ID mobile. I can receive calls, but I can’t dial out | Join the discussion, ask questions, share advice.

Hello!

I can receive calls so my new sim is definitely working but I can’t make them.
To attempt to rectify the problem I have;

turned my phone off & on numerous times
turned the travel line off as it says ‘T’ when I try to call someone. That didn’t work so I turned it back on again

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Morning @Dani Hale Jardine,

Apologies for the delay in getting back to you. I hope by now the issue is resolved. If not, please try a Network Settings Reset.

Thanks.