I ported my number from Vodafone to iD on Tuesday (01/10/24), I’m able to make/receive phone calls and SMS texts but I’m still having problems getting iMessage and FaceTime to work. I have tried every trouble shooting solution; I’ve turned iMessage on/off several times, reset network settings, hard reset the phone, taken the SIM out and inserted it again and even erased and set the phone up again. iMessage and FaceTime both work with my iCloud email address, but it is SO frustrating not being able to use my phone number. I rely on iMessage a lot for both business and personal.
I spoke to Apple who said that the carrier is the issue and there’s nothing more they could do that I hadn’t already tried, I’m inclined to believe them because iMessage/Facetime are working with my email address
I have contacted iD who have advised to get a new SIM card, I’ll be doing that later today but does anyone have anything else I could try in the meantime?
Thank you!