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Incoming calls not connecting

  • 5 September 2024
  • 1 reply
  • 130 views

My phone isn't receiving incoming calls.

Text message, email, WhatsApp etc. are all working fine, and I'm having no issues making calls either.

 

However, I've been told my numerous people that they are unable to contact me.

 

I've tried calling my device from another mobile whilst in the same room, and it just goes straight to voicemail as though my phone is turned off.

 

I'm also not receiving missed any missed call notification

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7639 replies
  • September 9, 2024

Hi @Adamrtay 

 

I’m sorry to hear this, how long have you had this issue?

 

Have you joined iD Mobile recently?

 

What device are you using? If an iPhone, is the number in your settings the correct one?

 

Tom