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internet doesnt work when on a call

  • December 30, 2024
  • 1 reply
  • 14 views
smkhan
New
 Contributor
  • smkhan
  • New
 Contributor
  • 2 replies

My Internet doesn't work everytime I am on a call. This has been the issue since last 3 months. Why is that?

    1 reply

    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8175 replies
    • December 31, 2024

    Hi ​@smkhan,

    Welcome to the Community!

    Does data work when not on a call?

    Have you checked the coverage in your area?

    It may be worth testing the SIM in a different handset if you don’t have issues when not on a call.

     

    Kash

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