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limited calls and sms services

  • May 16, 2025
  • 2 replies
  • 33 views
V
Community Member

I am having challenges receiving calls or making calls as well as sending and receiving sms'. These services have become very limited and unpredictable.

 

How do I solve these issues?

    2 replies

    Decembersangel72
    Gold Contributor
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    Hi ​@Vimbai 

    What phone do you have?
    How long have you had these problem?
    Have you checked the coverage/status in your area?
    https://www.idmobile.co.uk/help-and-advice/coverage

    This will hopefully help with finding an answer to the problems your are experiencing.

    x x

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • May 19, 2025

    Hi ​@Vimbai 

     

    Thanks for getting in touch. 

    We are very sorry to hear of the issues you have been experiencing with the service. 

    Can you please confirm the make/model of your handset and your full postcode where the problems occur?

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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