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Question

limited calls and sms services


I am having challenges receiving calls or making calls as well as sending and receiving sms'. These services have become very limited and unpredictable.

 

How do I solve these issues?

2 replies

Decembersangel72
Silver Contributor
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Hi ​@Vimbai 

What phone do you have?
How long have you had these problem?
Have you checked the coverage/status in your area?
https://www.idmobile.co.uk/help-and-advice/coverage

This will hopefully help with finding an answer to the problems your are experiencing.

x x


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  • iD Mobile Employee
  • 2255 replies
  • May 19, 2025

Hi ​@Vimbai 

 

Thanks for getting in touch. 

We are very sorry to hear of the issues you have been experiencing with the service. 

Can you please confirm the make/model of your handset and your full postcode where the problems occur?

 

Natalie