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lisa

  • January 23, 2025
  • 2 replies
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Lisa Merrett
Community Member

Anyone know when service will be resumed? Unable to call or recieve  calls.

Best answer by MZone

See here:

 

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    MZone
    Gold Contributor
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    • MZone
    • Gold Contributor
    • 535 replies
    • Answer
    • January 23, 2025

    See here:

     

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    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3001 replies
    • January 24, 2025

    Hey there ​@Lisa Merrett, 

     

    We're aware of a network wide issue that was affecting services, and we believe this has now improved for most customers, so please restart your phone and attempt to call. We sincerely apologise for any inconvenience caused, and really appreciate your patience.

     

    Updates can be found here:

     

    https://community.idmobile.co.uk/contacting-id-183/we-are-aware-that-some-customers-are-experiencing-issues-making-and-receiving-calls-72269

     

    Thanks,

    Tyler

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