New to ID and I'm wondering if anyone can advise on an issue I'm having with my new handset.
I got the Pixel 9 Pro XL and I've noticed my ID network connection can be very poor, or drop entirely. At the minute if I go to Google speed test using mobile data it won't even load.
Coverage in my area is listed as excellent and I haven't had issues with it in the past with any other providers, including Three. Whereas right now there are times I can't do things like load the Uber app (I get a network error) or make a search on Google Maps (no connection).
I have tried the steps the chat bot lists and nothing worked, until I tried in another handset.
I tried the SIM in my old handset (Pixel 7 Pro) and data worked fine, Google speed test showing a 10Mb download speed. Not that the issue is the speed here, it's the fact it's actually working on the other handset.
I don't know whether this is a general issue with the Pixel 9 Pro XL or my handset in particular. How would I find out?