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  • August 2, 2024
  • 2 replies
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Alexandra Pejovic
Community Member

Location  

I am unable to access sites like the National Lottery as when I log in and try to  play the National Lottery it tells me I’m not in the UK ( but I’m actually in  the West Midlands ) 

Not sure how to rectify this so my location/ IP address  is UK

Best answer by andewhite

Maybe double-check the handset regional settings and date & time are all set for UK, @Alexandra Pejovic.

The National Lottery might be classified as gambling, so if your adult content filter is set incorrectly, you might not be able to access the site.

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2 replies

andewhite
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  • August 2, 2024

Maybe double-check the handset regional settings and date & time are all set for UK, @Alexandra Pejovic.

The National Lottery might be classified as gambling, so if your adult content filter is set incorrectly, you might not be able to access the site.


Tom B
iD Mobile Employee
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  • iD Mobile Employee
  • 8434 replies
  • August 8, 2024

Hi @Alexandra Pejovic 

 

I’m sorry to hear that, have you tried the above from @andewhite to double check the adult content filter on your iD Mobile app/website or even your device settings.

 

Tom