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Question

location accuracy


Dino Bedin
New
 Contributor

having trouble with location accuracy when using waze and maps to the point it is useless but put a vodaphone sim in and it works fine , phone is a samsung A52, not sure how to get it resolved.

7 replies

andewhite
Platinum 
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  • Platinum 
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  • 12344 replies
  • June 10, 2025

Are you using the GPS device element in your Samsung phone for location services, ​@Dino Bedin


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 4126 replies
  • June 11, 2025

Hey there ​@Dino Bedin, we’re sorry to hear that. If you go into location settings on your phone with the iD Mobile SIM inside, does it show correctly?

 

Thanks,

Tyler


Dino Bedin
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  • 2 replies
  • June 11, 2025

yes it does 


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 4126 replies
  • June 11, 2025

Hey there ​@Dino Bedin, no problem. If your location is showing correctly in settings, but not via those apps, then we’d advise that the issue may well be with the apps themselves, and not us. We’d recommend checking with them directly if the issue persists.

 

Thanks,

Tyler


Dino Bedin
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  • 2 replies
  • June 11, 2025

as I mention in my post , swop to another network with no setting changes same apps and it works perfect.


Siân
iD Mobile Employee
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  • iD Mobile Employee
  • 1225 replies
  • June 12, 2025

OK ​@Dino Bedin please can you verify the names of the apps you are using? Have the have a recent update? Are all apps and services updated?


  • New
 Contributor
  • 1 reply
  • June 21, 2025

I have had massive location accuracy with the gps on my phone to the point that neither Google maps nor Waze worked for me on the A30 to Cornwall for over an hour. Had to use the wife’s EE phone which was perfect.  And yes my location services are fully configured on my iphone14. Very poor service/ coverage from Three for most of Somerset and Devon