Hello,

I have recently had no coverage to make calls or use mobile data at my home address, specifically from 17 - 25 June 2025 and 8 - 22 July 2025. This seems to have been due to an issue in my local area, with neighbours using Three reporting the same issue and the Three coverage checker confirming an issue in my area. Coverage has now been restored but if it happens again I would like the option of ending my contract early (I currently have a year left). How do I attempt to exercise this right? On live chat? There is no phone number to get through to id mobile