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lost 5

  • December 11, 2024
  • 1 reply
  • 12 views
M
Community Member

I recently took out ID mobile contract Pixel 9 pro XL. 

The 5g was working until I switched my old number to ID. I no longer have 5g currently on 4g. 

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    1 reply

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • December 11, 2024

    Hi ​@Mmr4445 

     

    Welcome and thanks for posting to us here on the community.

     

    We are sorry to hear you are experiencing issues with using 5G. 

    We would recommend taking a look at our coverage for the service in the area here. 

     

    Thanks, 

     

    Nat 

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