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Mobile data and Internet

  • June 27, 2025
  • 1 reply
  • 12 views

My internet and mobile data are still not working. This has been going on since Tuesday, and now the weekend is approaching. I have no signal, no internet access, and I can’t receive phone calls or messages. They said they’d sort it out, but nothing has been done yet. I Really do need a help 

1 reply

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • 1376 replies
  • June 30, 2025

Hi ​@Ohgigi12 , sorry for the delay in our reply, and for the trouble you have had with your data.

Please can you try following this article - I can't use my mobile data (4G/5G) on my SIM. What should I do? | iD Mobile Community

If you still have issues with this please let us know.