Skip to main content

Mobile data and Internet

  • June 27, 2025
  • 1 reply
  • 45 views
O
New Contributor

My internet and mobile data are still not working. This has been going on since Tuesday, and now the weekend is approaching. I have no signal, no internet access, and I can’t receive phone calls or messages. They said they’d sort it out, but nothing has been done yet. I Really do need a help 

    1 reply

    Siân W
    iD Mobile Employee
    Forum|alt.badge.img+19
    • Siân W
    • iD Mobile Employee
    • June 30, 2025

    Hi ​@Ohgigi12 , sorry for the delay in our reply, and for the trouble you have had with your data.

    Please can you try following this article - I can't use my mobile data (4G/5G) on my SIM. What should I do? | iD Mobile Community

    If you still have issues with this please let us know.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement