Been using the same phone and sim for an over a year but in the last couple of weeks my mobile data just isn’t working. It’s showing as having full strength 4g but won’t load anything. The coverage says excellent coverage in my area too
Solved
Mobile data not working
Best answer by andewhite
Perhaps Three UK (the iD Mobile network partner) are doing upgrade work on the cell tower / network in your location, as part of 3G shutdown.
Otherwise, there might network fault/issue in your area.
Check at https://www.three.co.uk/support/network-and-coverage/coverage
+26Perhaps Three UK (the iD Mobile network partner) are doing upgrade work on the cell tower / network in your location, as part of 3G shutdown.
Otherwise, there might network fault/issue in your area.
Check at https://www.three.co.uk/support/network-and-coverage/coverage
+25
Sorry to hear this, please could you let us know the postcode(s) where you’re having these issues?
Do you have these issues everywhere or just some areas?
Tom
+24Hi
Welcome to the Community!
Is this a sudden change?
I would advise checking the coverage and network status at the link below:
https://www.idmobile.co.uk/help-and-advice/coverage
You should be able to reset your network settings via your settings.
Kash
Phone has suddenly lost a Data signal, No bars showing, However my daughter’s phone showing 2 bars on the same ID Mobile contract
+24Hi
Welcome to the Community!
It sounds like it may be a faulty handset, please can you swap SIM’s and check if you have the same result with your SIM in her handset?
Kash
Hi
My data isn't working when I make a phone call. I have done all trouble Shooting.
It's not my handset as I have tried other sim in the phone. How can this be fixed as I m paying money and not getting the full service!
+24Hi
Welcome to the Community!
Does the data not load at all?
Does your coverage change when you try and use data when on a call?
Kash
It doesn't work when on call only
+24Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
First my incoming and outgoing call were not working. After replacing the sim and updating my iPhones softwhere. Calls are working but internet stopped working :/
any solution?
Have full coverage but no mobile data Wjy?
+24Hey there
Thanks,
Tyler
+24Hey there
What phone do you have and what’s your full postcode please?
Thanks,
Tyler
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