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mobile network state disconnected

  • January 21, 2025
  • 5 replies
  • 278 views
K
New Contributor

I'm not recieving or can't make calls.

My mobile network state is disconnected. What's going on and how can this be resolved?

    5 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • January 21, 2025

    Have you checked for issues in your area? Have you tried the SIM card in another phone? 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    K
    New Contributor
    • kwooltorton
    • Author
    • New Contributor
    • January 22, 2025

    WARNING I just received a very convincing scam email and call pretending to be id mobile! I'm going to leave id mobile now, given scammers actively operate on people having issues.

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • January 22, 2025

    Hey there ​@kwooltorton, sorry to hear that.

     

    What’s your full postcode, and what phone do you have please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    K
    New Contributor
    • kwooltorton
    • Author
    • New Contributor
    • January 22, 2025

    Riddled with scammers, see above 🖕

    Matthew T
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Matthew T
    • iD Mobile Employee
    • January 22, 2025

    Hey ​@kwooltorton,

    ​@Tyler is an iD Mobile Employee, and will be asking for your Postcode to input into our Coverage and Service Checkers. If you prefer not to do this, we can also send you a Private Message.

    Who did you receive a Phone Number and Email from?

    Thanks.

    iD Community Manager

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