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mobile outage

JAD
Community Member
  • JAD
  • Community Member

there’s a mobile outage, but IDMobile status page claims there's a great service in my area

Best answer by WelshPaul

iD Mobile are currently experiencing a technical issue that means some customers may be unable to make or receive calls. Please refer to the link below for the latest updates:

 

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    WelshPaul
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    • WelshPaul
    • Platinum 
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    • 3080 replies
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    • June 25, 2025

    iD Mobile are currently experiencing a technical issue that means some customers may be unable to make or receive calls. Please refer to the link below for the latest updates:

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    A
    iD Mobile Employee
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    • Anika A
    • iD Mobile Employee
    • 325 replies
    • June 25, 2025

    Hi ​@JAD 

     

    We’re sorry to hear this.

     

    We’re currently experiencing technical issues that means some customers are unable to:

    • Make or receive calls.
    • Access the iD Mobile app or my.idmobile.co.uk.
    • Connect to an agent on Live Chat.

    For all the latest updates, please see the link ​@WelshPaul has sent above.

     

    Anika

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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