Hello. Is no coverage from last few days on A414 between Hertford and Welwyn Garden City in Hertfordshire. Please don't ask me about post code. This is mobile phone so using it in all the country. I can't know every postcode when I'm driving.
Solved
Mr
Best answer by Kash M
Hi
We're fixing an issue in this area at the moment and aim to have things back up-and-running as soon as possible.
We're sorry for any disruption this may cause and will add any further updates here.
https://www.idmobile.co.uk/help-and-advice/coverage#coverage-info
What date has the issue been ongoing since?
Kash
Hi
Thank you for getting in touch.
We are very sorry to hear you are experiencing issues with the service.
I appreciate you have mentioned not to ask you about postcodes but could you please provide an example postcode just so we can run a check on that area?
Thanks,
Nat
SG14 2LP
+24Hi
We're fixing an issue in this area at the moment and aim to have things back up-and-running as soon as possible.
We're sorry for any disruption this may cause and will add any further updates here.
https://www.idmobile.co.uk/help-and-advice/coverage#coverage-info
What date has the issue been ongoing since?
Kash
+22My sim locked and asking puk
You need to request the PUK via their live chat
Their Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays.
You can access Live Chat here: www.idmobile.co.uk/live-chat.
(you’ll need to fill out certain fields and then type talk to person to bypass their automated chat bot - this is a typing based format)
Log in to the iD Community.
Not a member yet? Create an account
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
