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Mr Kiran Katta


Hi,

I had recently Swapped to iD mobile bringing my old number from Lyca and then onwards not receiving calls. Someone mentioned this could be due to number port was split or not done correctly.

 

Can someone look into this?

Best answer by andewhite

Unfortunately, the community users here can’t look at your iD account nor your switching information, @KiranKumar Katta

Maybe better to contact the iD support team at https://idmobile.co.uk/live-chat

The advisers work until 8pm on weekdays (the iD chatbot works 24/7). 

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2 replies

andewhite
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  • Platinum 
Contributor
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  • Answer
  • August 28, 2024

Unfortunately, the community users here can’t look at your iD account nor your switching information, @KiranKumar Katta

Maybe better to contact the iD support team at https://idmobile.co.uk/live-chat

The advisers work until 8pm on weekdays (the iD chatbot works 24/7). 


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3801 replies
  • August 30, 2024

Hi there @KiranKumar Katta, thank you for reaching out.

 

We hope that you’ve been able to contact our live-chat as advised kindly by @andewhite.

 

Please let us know if you still require assistance?

 

Thanks,

Tyler