Hi i bought a contract phone on Id network from carphone warehouse yesterday, I have an o2 sim from my old phone, my question is that I want to keep my old number how do I do this please,
+22Ask O2 for a PAC and give it to iD Mobile.
+22It tells you what to do in the above FAQ. Just fill out the form* below:
https://switching.idmobile.co.uk/
Alternatively, you can speak to a live chat agent for assistance.
Live chat agents work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.
*Log out of your community account prior to clicking on the link above.
+24Hi
Welcome to the Community!
I hope that you managed to get this resolved.
If you require further assistance, please get back in touch.
Kash
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