Skip to main content
Solved

mr poxon

  • April 21, 2025
  • 4 replies
  • 57 views
L
New Contributor

Hi i bought a contract phone on Id network from carphone warehouse yesterday, I have an o2 sim from my old phone, my question is that I want to keep my old number how do I do this please, 

Best answer by WelshPaul

Ask O2 for a PAC and give it to iD Mobile.

 

    4 replies

    WelshPaul
    Platinum 
Contributor
    Forum|alt.badge.img+26
    • WelshPaul
    • Platinum 
Contributor
    • Answer
    • April 21, 2025

    Ask O2 for a PAC and give it to iD Mobile.

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      L
      New Contributor
      • Lpoxon
      • Author
      • New Contributor
      • April 21, 2025

      I have the number just not sure how to do it as can't talk to anyone on id 

      WelshPaul
      Platinum 
Contributor
      Forum|alt.badge.img+26
      • WelshPaul
      • Platinum 
Contributor
      • April 21, 2025

      It tells you what to do in the above FAQ. Just fill out the form* below:

      https://switching.idmobile.co.uk/

      Alternatively, you can speak to a live chat agent for assistance.

      Live Chat

      Live chat agents work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.

      *Log out of your community account prior to clicking on the link above.

      I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Kash M
      iD Mobile Employee
      Forum|alt.badge.img+24
      • Kash M
      • iD Mobile Employee
      • April 22, 2025

      Hi ​@Lpoxon,

      Welcome to the Community!

      I hope that you managed to get this resolved.

      If you require further assistance, please get back in touch.

       

      Kash

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

      Not the answer you were looking for?


      Create a new topic and ask a question to the iD Community.


      Create a topic
      Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
      Terms & ConditionsAccessibility statement