Mr SAVAGE | iD Mobile Community
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Mr SAVAGE

  • January 23, 2025
  • 1 reply
  • 190 views
Richard Sav
New Contributor

Your service update states it has located the issue, fixed it are monitoring the issue. Just to keep you informed that the issues continue and I find I cannot make or receive calls

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • January 24, 2025

    Hey there ​@Richard Sav, 

     

    We're aware of a network wide issue that was affecting services, and we believe this has now improved for most customers, so please restart your phone and attempt to call. We sincerely apologise for any inconvenience caused, and really appreciate your patience.

     

    Updates can be found here:

     

    https://community.idmobile.co.uk/contacting-id-183/we-are-aware-that-some-customers-are-experiencing-issues-making-and-receiving-calls-72269

     

    Thanks,

    Tyler

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