I've just renewed my sim only contract going from a monthly rolling to 24 months. Same sim as before but now I keep getting no service?
Solved
Mrs
Best answer by Tom
Hi
Sorry to hear this, it sounds like we may have sent another SIM just in case and it was activated, you should receive this within 3-5 working days via Royal Mail (or via DPD if this is an upgrade to a device plan).
If you need a replacement SIM before that, I’d recommend the below;
Tom
+25Hi
Sorry to hear this, it sounds like we may have sent another SIM just in case and it was activated, you should receive this within 3-5 working days via Royal Mail (or via DPD if this is an upgrade to a device plan).
If you need a replacement SIM before that, I’d recommend the below;
Tom
Speak to someone
Speak to someone about pac code
How do I find my contract end date , I appear to have gone over it after change in my plan a while bit.
+24Hey there
If you cannot find or work this out, of course we can take a look for you.
Thanks,
Tyler
+24Hey there
Have you enabled roaming, both via your phone’s own settings, and also via the iD Mobile app/website?
Have you tried restarting your phoen and resetting network settings?
Thanks,
Tyler
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