Hi. Thanks for getting in touch. There’s currently an issue affecting ID mobile customers alongside 3UK customers. I understand this is frustrating but there’s not much that can be done. Here’s a page to keep updated on any future progress. 

Sorry for the inconvenience. 

Hi ​@Abdul Ghani Baloch 

Thank you for reaching out to us here on the community. 

We're aware of a network wide issue affecting services, unfortunately we do not have a time frame of when this will be resolved.

We apologise for any inconvenience caused and want to assure you this is high priority and our team are working hard to get this repaired as quickly as possible.         

For updates, please see here

Thanks, 

Nat