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Mrs baluch

Abdul Ghani Baloch
Community Member

Hi,

I can't make any calls, can you please  sort this out as soon as possible.

Thanks 

 

    Kulwinder Singh
    1 person likes this
    • Kulwinder Singh
      Kulwinder Singh

    2 replies

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    Helpful
 Contributor
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    • Fastlane
    • Helpful
 Contributor
    • 11 replies
    • January 23, 2025

    Hi. Thanks for getting in touch. There’s currently an issue affecting ID mobile customers alongside 3UK customers. I understand this is frustrating but there’s not much that can be done. Here’s a page to keep updated on any future progress. 

     

     

    Sorry for the inconvenience. 

     

     

    Network status checker: https://www.idmobile.co.uk/help-and-advice/coverage If you've found my response helpful, please mark it as resolved
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 1888 replies
    • January 24, 2025

    Hi ​@Abdul Ghani Baloch 

     

    Thank you for reaching out to us here on the community. 

     

    We're aware of a network wide issue affecting services, unfortunately we do not have a time frame of when this will be resolved.

    We apologise for any inconvenience caused and want to assure you this is high priority and our team are working hard to get this repaired as quickly as possible.         

    For updates, please see here

     

    Thanks, 

     

    Nat 

     

     

    Reply.


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