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Mrs Merwick

M
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Hi 

I have very little 3G when I am out and about now. This impacts on my daily life now. I can’t use my virtual app to check where my buses are anymore and can’t talk to my daughter in Australia. I can’t do any internet banking . I feel that my contract with ID mobile is pointless!

Best answer by andewhite

Perhaps you're in the Midlands area where Three UK (the iD Mobile network partner) have switched-off their 3G mobile network, @Maxine Merwick.

Without a 4G handset compatible with VoLTE calling, using an iD SIM in this area will be pointless.

 

 

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    andewhite
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    • May 21, 2024

    Perhaps you're in the Midlands area where Three UK (the iD Mobile network partner) have switched-off their 3G mobile network, @Maxine Merwick.

    Without a 4G handset compatible with VoLTE calling, using an iD SIM in this area will be pointless.

     

     

    Forum member (non-iD).
    M
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    • Maxine Merwick
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    • May 22, 2024

    My phone is 4g compatible 

    Do you know when 4g will be switched on ?

    andewhite
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    • May 22, 2024

    Okay @Maxine Merwick, 3G would not be shutdown in any area, until 4G was available in the given area.

    Are you in the area shown on the shutdown map? 

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    Tom
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    • Tom
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    • May 27, 2024

    Hi @Maxine Merwick 

     

    Please could you let us know the postcode(s) where you’re having issues?

     

    It may be worth manually connecting to another network, awaiting a minute while having no signal and then connecting manually back to iD Mobile/Three UK.

     

    Tom

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