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My id network is not working

  • October 20, 2024
  • 3 replies
  • 76 views
O
Community Member

The service is very low, it is not receiving any service. My phone only shows one bar and data does not work.

    3 replies

    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8175 replies
    • October 22, 2024

    Hi @Okkes,

    Welcome to the Community!

    Have you checked the coverage and network status in the area?

    https://www.idmobile.co.uk/help-and-advice/coverage?srsltid=AfmBOoo_3lm9S17OCNm_n7-uv3LDtefhL20TSB-7H9Vb03rQaiIZDIGJ#coverage-info

    Does the service improve when you are outside or away from the area?

    I would also advise testing the SIM in a different handset if you don’t see any issues in the area.

     

    Kash

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    U
    New
 Contributor
    • Underwood
    • New
 Contributor
    • 1 reply
    • November 30, 2024

    Yes it still isn't working 

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3719 replies
    • December 2, 2024

    Hey there ​@Underwood, I can’t see any previous comments from yourself here. What issues are you having please?

     

    Thanks,

    Tyler

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    Reply.


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