Why has my Internet stopped working and how do I restore it
Perhaps the mobile data setting in the phone with your iD SIM is turned OFF, @Donnie McCallum.
Hi @Donnie McCallum
Thank you for reaching out to us here on the community.
We are sorry to hear you are experiencing an issue with the mobile data service.
Can you please confirm the make/model of your handset and if this problem is occurring in a specific area or all over?
Thanks,
Nat
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