my service does not allow this number, neither can i send a text message. data is working fine

Hey there ​@Mmoonis, sorry to hear that. So to confirm, you can call regular 07 mobile numbers okay, just not Geographical numbers?

Thanks,

Tyler

Hi, 

No, I  cannot call Any Number nor can I send any text message. 

Hey there ​@Mmoonis, sorry to hear that. When you go into phone settings, is your phone number showing correctly?

Thanks,

Tyler

Yes, it is showing correctly under mobile services (iPhone) 

thanks 

Hey there ​@Mmoonis, thank you for confirming.

What phone do you have please?

Thanks,

Tyler

iPhone 14 

thank you 

Thank you ​@Mmoonis. Have you tried resetting network settings? (I can explain how to if needed)

Thanks,

Tyler

Hello, 

yes tried that as well. No luck. 
isn’t possible to tell all the things you want me to try, in one message please. 

Hi ​@Mmoonis 

Do you currently have a bill cap on the account?

Anika

I have a bill cap of £8. At the moment the full allowance is available.

Hi ​@Mmoonis 

Has this always been the case or a problem that has recently started? 

Please could you let us know which type of numbers are you calling?

Have you tried the SIM in a different handset?

Anika