Skip to main content

Network

  • September 23, 2024
  • 3 replies
  • 49 views

Hello, ever since I switched to id there is no network even when I'm outside. Can anyone help

3 replies

Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8369 replies
  • September 26, 2024

Hi @Bisonti 

 

Sorry to hear this, please could you let us know the postcode(s) you’re having issues in?

 

How long have you had these issues?

 

You have no network at all? Are you sure the correct SIM is installed?

 

Tom


  • Author
  • New
 Contributor
  • 1 reply
  • September 26, 2024

Hello Tom 

My SIM is correct installed 

this started since i moved to your company a week ago


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8369 replies
  • October 1, 2024

Hi @Bisonti 

 

Please could you let us know the postcode(s) you’re having issues in?

 

You have no network at all?

 

Tom