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network


Julie Brown
Community Member

Still no network after 3 days now,  so can't receive or make calls,  I'm sim only got a up-to-date phone which says is compatible I've done all the troubleshooting and still nothing..... might go with another provider 

3 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7579 replies
  • October 9, 2024

Hi @Julie Brown 

 

You’ve done all the troubleshooting? Could you give us a little information as to what all of it is?

 

Have you tried a replacement SIM card?

 

Does the issue extend everywhere you go or just certain areas?

 

Tom


Peter England
Active Contributor
  • Active Contributor
  • 15 replies
  • October 28, 2024

I am having the same issue since the 29th Sept. Raised a complaint. They won’t let me out if my contract.


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 2009 replies
  • October 29, 2024

Hey there @Peter England, I’ve just replied to you via another post, so please respond there.

 

Thanks,

Tyler