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network

  • June 26, 2025
  • 2 replies
  • 16 views

Tonilouise Gray
Community Member

Still not able to make or receive calls no signal at all 

Best answer by andewhite

 

This community article advises restarting the phone with your iD SIM, ​@Tonilouise Gray

2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • June 26, 2025

 

This community article advises restarting the phone with your iD SIM, ​@Tonilouise Gray


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • June 27, 2025

Hi ​@Tonilouise Gray  

We had experienced an outage with our partners at Three, which may have explained the problems you had been facing? We are very sorry about any inconvenience caused, but this has all been resolved now. Have you tried a reboot of your handset? Do you have VoLTE enabled?

Can you please let us know if you are still experiencing issues with this? Thanks.