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network

Tonilouise Gray
Community Member

Still not able to make or receive calls no signal at all 

    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12433 replies
    • June 26, 2025

     

    This community article advises restarting the phone with your iD SIM, ​@Tonilouise Gray. 

    Forum member (non-iD).
    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • 1376 replies
    • June 27, 2025

    Hi ​@Tonilouise Gray  

    We had experienced an outage with our partners at Three, which may have explained the problems you had been facing? We are very sorry about any inconvenience caused, but this has all been resolved now. Have you tried a reboot of your handset? Do you have VoLTE enabled?

    Can you please let us know if you are still experiencing issues with this? Thanks.

     


     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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