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network

Elainecll
New
 Contributor

I still unable texting and calling and the network over my place is still very poor 

    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12436 replies
    • June 26, 2025

    This community article advises restarting the phone with your iD SIM, ​@Elainecll. 

    Forum member (non-iD).
    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • 1376 replies
    • June 27, 2025

    Hi ​@Elainecll  We had experienced an outage with our partners at Three, which may have explained the problems you had been facing? We are very sorry about any inconvenience caused, but this has all been resolved now.  Have you tried a reboot of your handset? Do you have VoLTE enabled?

    Can you please let us know if you are still experiencing issues with this? Thanks.


     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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