The network congestion on 4g is so poor where I live that there is no data and you cannot speak on the phone, only listen. ID are getting rid of 3G (coverage is awful anyway) soon and there is no 5g. ID mobile say that this is not an issue, obviously they should take responsibility and fix this but won’t. Does anyone have any experience on taking civil action with regards to getting contract money reimbursed as ID are not providing the service we agreed on and are refusing to remedy the issue.
Thank you