Question

network down - phone & internet

  • 10 March 2024
  • 2 replies
  • 40 views

Userlevel 1

I’ve had no phone or internet connection for over an hr now. My husband and son are on ID too and are the same.

Can’t find any info about network outage. Had to use another hotspot from another network.

anyone have any clue what’s going on?


2 replies

Userlevel 8
Badge +6

If all three of you have no service then there is clearly a local area fault. Maybe a car took out the mast? The network status checker should provide you with an update at some point today. It’s doesn’t provide live updates as stuff happens.

Userlevel 7
Badge +7

Hi @Lauran79,

Welcome to the Community

You can check for any issues in the area using our network status checker. 

Please visit the link and click network status and enter your postcode.

https://www.idmobile.co.uk/help-and-advice/coverage

If no issues show, please test the SIM in another handset.

 

Kash

Reply


Why iD Mobile?