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network isn't working.


I am currently having a problem for some reason out of no where my signal has gone. I'm getting no data not even a bar of signal. My network seems to be down when my sim card is fine and my bills are paid.... Pleasee help 

3 replies

JoeKing
Silver Contributor
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  • Silver Contributor
  • 308 replies
  • June 2, 2024

Check your post code coverage where your having problems to see if there's an outage of services in that area. Also much sure you've not accidentally turned on Flight mode on your device. 


  • Author
  • New
 Contributor
  • 3 replies
  • June 2, 2024

Honestly I've gone through the hell and still nothing. I have flight mode off. I jus can't use my network on my phone but my aim card worked in another phone ! 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8064 replies
  • June 9, 2024

Hi @Deonb94,

Welcome to the Community!

Firstly I would advise checking your coverage and network status using the link below:

https://www.idmobile.co.uk/help-and-advice/coverage

If no issues show I would advise testing the SIM in a different handset.

Please get back to us if you require further assistance and we can help.

 

Kash