Hi,I recently became an ID Mobile customer, signing a 24-month contract, but I am facing significant concerns due to ongoing connectivity issues with mobile data.I have experienced these problems in the postcode OX28 1HY and, most recently, today in OX1 2BU and surrounding areas. After checking the status checker for both locations, I received the following message:"We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing. We hope to have things fixed as soon as possible and will add any updates here."While I understand that technical issues can arise, I am particularly concerned as I still have 10 days to exercise my right to cancel the contract. Could you please provide reassurance that this issue is actively being resolved and give an estimated timeframe for full restoration of service? Moreover I have noticed that these types of issues occur across much of the Oxford area(I used status checked with random postcode)Additionally, my phone, a Pixel 9a, cannot be the problem, as I experience excellent 5G and 4G connectivity with Giffgaff.

A reboot would refresh your connection to the network and my improve your coverage @sgamot

Okay @sgamot, I see thefollowing message, at my location - been there for more months than I can remember.Perhaps the O2 network might be better option in your area, so returning your purchase in the cooling-off period could be the best option.

Network issue around Oxford | iD Mobile Community

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